Privacy Policy

Welcome to the privacy policy for our site, operated by Horizonte Cultural. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, disclose, and protect your information when you use our online platform and services.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on our site, make purchases, subscribe to our newsletter, participate in activities, or contact us. The personal information we collect depends on the context of your interactions with us and the services you use, but may include name, billing and shipping address, payment information, and contact details. We also collect information automatically when you visit our site, such as IP address, browser type, device information, operating system, and usage data (pages visited, time spent, etc.).

How We Use Your Information

We use your personal information to provide and maintain our services, process transactions, manage your account, send you newsletters or marketing communications (if you have consented), respond to your inquiries, improve our site and services, and comply with legal obligations.

Legal Basis for Processing

We process your personal information based on several legal grounds: your consent, the necessity to perform a contract with you, compliance with a legal obligation, protecting your vital interests, performance of a task carried out in the public interest, or for our legitimate interests (e.g., improving services, marketing, fraud prevention), provided these interests are not overridden by your data protection rights.

Sharing Your Information

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information. We may also disclose your information if required by law or in response to valid requests by public authorities. We do not sell your personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also have the right to data portability and the right to withdraw your consent at any time.

Exercising Your Rights

To exercise your privacy rights, please contact us by postal mail at the address provided below. We will respond to your request in accordance with applicable law.

Data Security

We implement technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to collect and use personal information about you, including to track your activity on our site and hold certain information. You can manage your cookie preferences through your browser settings.

Children's Privacy

Our online platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete that information.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may contact us by postal mail at:

Horizonte Cultural
Rua Consolação, 2478
São Paulo, São Paulo, 01301-100
Brazil